Reference

sama4d Privacy Policy for Wallet and Device Data

Our sama4d Privacy Policy explains how we collect, use and protect the account details connected to DANA, OVO, GoPay and QRIS activity.

Account dataWallet recordsCookie choicesData requests

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How This Privacy Policy Applies in Indonesia

sama4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies when you open, access or use an account connected with our Indonesia-facing services, where local law permits. We collect details you provide during account creation, including contact and phone verification data, plus records needed to match DANA, OVO, GoPay, QRIS, bank transfer

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or virtual account activity to the correct account. We also receive technical details such as device type, browser settings, IP-related access data and session events, which help us identify unusual login patterns. We use these records to provide account access, confirm wallet status, respond to support
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requests and meet applicable legal duties. We do not use payment details as a reason to describe unrelated game activity. If local requirements differ, the applicable rule takes priority and access depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST A CHECK

Where to Ask About Your Privacy Policy

A clear contact path matters when you want to understand a record or change an account detail. Use our account help route for questions about phone verification, wallet status, cookies or a data request. Include the email or phone detail linked to your account, but do not send a wallet password or one-time code. We use the account and payment context to locate the right record.

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Account data request

Ask us to explain the account details we hold, including phone verification records. We may request an account check before discussing personal data so the request reaches the correct account.

Wallet record query

For DANA, OVO, GoPay or QRIS questions, provide the relevant transaction reference and date. We use those details to check wallet status without asking you to disclose a password.

Cookie support

If a mobile browser keeps an old session or cookie choice, contact us through account help. Tell us your device path, such as Android browser or desktop browser, so we can narrow the issue.

DATA HANDLING

How sama4d Manages Your Privacy Policy

We handle privacy requests through the same account flow used to confirm access, rather than treating a message as proof of identity.

Collection

We collect account details you submit, phone verification events, wallet references and technical session data.

Use of data

We use personal data to open and secure your account, match DANA or QRIS activity, answer privacy questions and detect…

Cookies

Cookies can keep your login path, language choice and session state available between pages.

Account security

Phone verification and device signals help us review sign-in events before account access.

Retention

We retain account, transaction and security records only as long as needed for the stated service, dispute handling, security checks…

Changes and contact

You can ask for access, correction or clarification through our account help path.

Privacy Policy Answers for Your Account

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They cover what we collect, how wallet records are checked, what happens on a mobile device and how to request a change. If your question concerns a specific record, include its date or reference when contacting account help.

It covers account details, phone verification, device and session data, cookies, wallet references and privacy requests connected with our services. It also explains why we use each category and how to contact us.

Phone verification helps us confirm that an account access request belongs to you and helps us review unusual sign-in activity. We may use the verification event when checking an account data request.

Yes. The Privacy Policy covers references connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account checks. We use a reference and date to locate the relevant record.

We may collect device type, browser settings, session events and access data linked to a visit. This can help us identify an unusual login or explain why a mobile session needs another account check.

Contact us through account help and state whether you want access, correction or clarification. Include the account contact detail and the record concerned, but do not send your password or one-time code.

Retention depends on the record and the reason it was collected. Account, transaction and security records may remain for service, dispute, security or legal needs, with the applicable local rule taking priority.

Yes. Use your mobile browser settings to remove or restrict cookies. This may affect session continuity and can lead to another phone verification or account check when you return.

sama4d Privacy Policy for Wallet and Device Data

Where to Ask About Your Privacy Policy

Account data request

Wallet record query

Cookie support

How sama4d Manages Your Privacy Policy

Collection

Use of data

Cookies

Account security

Retention

Changes and contact

Privacy Policy Answers for Your Account

01 What does the sama4d Privacy Policy cover?

02 Why does sama4d need phone verification?

03 Does the Privacy Policy cover DANA and QRIS records?

04 What device data can sama4d collect?

05 How do I request a copy or correction of my data?

06 How long does sama4d keep personal data?

07 Can I change cookie choices on my phone?

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